The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I needed a new mask and wanted to test out a few.
I landed up spending a lot of time trying out 3 masks and was treated with courtesy and patience even though I took a long time trying them on.
I finally made a decision and was reminded of the 30 day trial period.
Am very happy with the service and the price.
Cpapclnic is now my new supplier
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy.
We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
I was one of the 1st test subject for the cpap machines. My 1st sleep test at the clinic which back then was the royal victory hospital was a scary one for the assistant. I was a sleep for about 7 to 10 minutes when he woke me up and had me put a face mask on he said I scared him with my breathing stop 48 times a minute. Anyway slept for 8 hours that night and the wife couldn t believe my energy the next day when I got home.