The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Hubert was my helper and was very knowledgeable and helpful. I would certainly deal with this person again.
Reflecting on my angst of purchasing products from a non Canadian company I decided to Google CPAP products. To my delight I located CPAPClinic.ca
I telephoned and chatted with a young lady, Julie Benson. Directions were provided from my abode in Mount Forest Ontario and I arranged a rendezvous on a Saturday.
The warm and professional greeting was obviously a sign the young ladies enjoy what they are doing. After a few moments with Ms. Benson, my queries centered on some technical data and she invited Ms. Santos to provide the information.
I was quite impressed with Ms. Santos professionalism, knowledge and recommendations. I did not feel pressured or rushed.
I have the items I ordered and will place all future orders through this company.
Both of these ladies are excellent ambassadors for CPAP Clinic and they are jewels as front line personnel for this organization.
Mount Forest Ontario
Robert Plamondon Mount Forest Ontario
Top Notch Customer Support
Would highly recommend this company....very helpful and knowledgeable staff....
they will assist you every step of the way starting from the time you are gathering information on which products should you get, which machine would work for your condition, any compatibility issues, etc. up to the point where making it sure that everything will be covered with regards to insurance benefit claims.
with regards to the pricing, it is definitely way lower compared to other clinics.
Thanks so much to Gabriel who have been totally helpful along the way.