The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Reflecting on my angst of purchasing products from a non Canadian company I decided to Google CPAP products. To my delight I located CPAPClinic.ca
I telephoned and chatted with a young lady, Julie Benson. Directions were provided from my abode in Mount Forest Ontario and I arranged a rendezvous on a Saturday.
The warm and professional greeting was obviously a sign the young ladies enjoy what they are doing. After a few moments with Ms. Benson, my queries centered on some technical data and she invited Ms. Santos to provide the information.
I was quite impressed with Ms. Santos professionalism, knowledge and recommendations. I did not feel pressured or rushed.
I have the items I ordered and will place all future orders through this company.
Both of these ladies are excellent ambassadors for CPAP Clinic and they are jewels as front line personnel for this organization.
Mount Forest Ontario
Robert Plamondon Mount Forest Ontario
Resmed AirMini Autoset
This travel unit is amazing ! Small, light and efficient. Quick and easy set up. Bluetooth connected immediately with no issue. Helpful phone app that gives you a sleep score each night. I am so happy that the folks at the CPAP Clinic exchanged the Z1 I originally purchased for this unit. Thank you !
Amazing Service Provided by Gabriel in Mississauga
First being diagnosed with sleep apnea was tough. But having Gabriel from the MISSISSAUGA location walk me though the process and really taking the time to explain ever aspect and how it improves my life truly made the process easy and seamless. What was more important is that Gabriel cares and the after support was even better. Most places will just sell you something. Gabriel provided me a change in my personal health. Get a CPAP machine, it truly makes a difference in your life. Thank you Gabriel